Have Questions about your Hold? We've got the answers right here!
Do I need a reason to hold?
No, you can pause for any reason.
Can enter a pause after starting at a past date?
No, pauses can only be applied to future dates.
What happens to my bill when I enter a pause?
Your membership will freeze for exactly the time you placed your pause, you will not lose any time on your existing term and your next renewal will be pushed out for the exact amount of days of your pause.
Can I still use the gym when my membership is on pause?
Generally no, you have an active membership in order to utilize the gym. However you are welcome to attend events.
What is the shortest time I can pause my membership?
2 weeks.
What is the longest time I can pause my membership?
3 months.
What happens if I cancel my membership while my membership is paused?
Your pause will end the day you submit a 28 day notice to cancel and your cancellation term will begin that day.